Payment & Delivery
Membership to TOYHOPE.COM is quick and easy. You wil earn free reward points just for signning up.
1. Click "Sign In or Register" in the top-right corner of any TOYHOPE.COM page.
2. Click “Create an Account”
3. Enter in your email and password
Note: Make sure your e-mail address is valid. Keep your password confidential.
If you would like to place an order, please do as follows:
1. Sign into your account. If you are new to toyhope, please register.
2. Search for the item you want to buy and simply click “Add to cart".
3. If you have a voucher, apply it on the “My Cart” page.
4. If you want to redeem your Reward Points, apply it on the “My Cart” page.
5. For registered members, please fill in your shipping address and proceed to the next step.
6. Choose your preferred shipping method and proceed to next step.
7. Choose your preferred payment method and your order will be successfully placed.
a) An order can contain both Retail or Wholesale items. See section "Retail vs Wholesale" for the detailed discussion of their distinctions;
b) You can save money to buy at Wholesale discount price, but certain rules apply. See section "Retail vs Wholesale" for the details;
c) You can place Drop Shipping orders as well. Simply indicate it is a drop sale and provide your store info during step 6.
1. Ear free reward points for signning up.
2. Vouchers are provided to express our heartfelt appreciation for your strong support. With these vouchers, you can save more money and enhance your shopping experience.
3. Earn reward points for each purchase made.
4. Earn reward points for referng our site and products to your friends and social contacts.
5. Points accumulat overtime and will ensure you an upgrade to your membership status when reaching certain level.
What is TOYHOPE Reward Points?
Reward Points is a currency which you can get discount or member class upgrade at TOYHOPE.com. They are our way of saying “Thank You” for purchases you make with us.
What is the worth of Reward Points
100 Rewards Points = US$1.00
How to earn Reward Points?
You can gain Rewards Points in the following ways.
a) Register in our site (full registration with name and address): 500 Points
b) Purchase items on our site: 1 Point for each US$ spent
c) Refer other customers to our site: see our Customer Referral Program for details.
d) Write product comment/review: 50 Points
e) Play and win the lottery games in the Games area: 10 or 50 Points
f) Report product error: 100 Points
How to spend the Rewards Points?
You can spend Rewards Points in the following ways.
a) Pay for your order
b) Play lottery games in the Games area
c) Cash out for real money
Membership is classified into 4 different classes/levels according to the cummulated reward points:
< 1,000 Standard
< 5,000 Bronze
< 10,000 Silver
< 20,000 Gold
Membership of different classes will entitle to different discounts, referral fees, gifts and other special benefits.
If you want to make extra money, then become our sale agent and join our Customer Referral Program.
We now offer Wholesales in addition to the Retail sales for the following reasons:
1. Provide services for online or offline retail merchants as their sourcing supplies;
2. Provide volume discount as reward for our VIP customers.
Retails Price vs Wholesale Price?
Wholesale prices are much lower than the corresponding Retail Prices for the following reasons:
1. Wholesale prices do not include shipping cost; shipping cost will be added separatelly;
2. Wholesale prices are offered at bulk rate with volume discount;
3. Our profit margin for wholesales orders is lower than retails.
How to switch between "Retail" and "Wholesale" Area?
Click the "Retail" or "Wholesale" button on the top menu bar to toggle between the Retail and Wholesale area. Retail area uses the original red color theme, and Wholesale area ueses blue color theme. Common or shared areas such as Registration, My Account, Cart, use the red theme as well.
Can I mix both Retail and Wholesale items in my order?
Yes, as long as it satisfies the requirement for purchasing a Wholesale item (see below).
What is the requirement for ordering a Wholesale item (i.e., paying at the Wholesale Price)?
Anyone can order a Wholesale item as long as one of the following conditions is met:
1. You are a Bronze, Silver, or Gold class member;
2. You buy more than the minimum Wholesale quantity required;
3. You can buy less than the minimum Wholesale quantity and pay the Wholesale price, but your order total amount has to exceed $100 (the minimum Wholesale discount order amount). Items with Wholesale price =>$100 are excluded from this rule.
You will be warned during check out process if your order does not satisfy the above requirements.
Drop Shipping Service
We provide drop shipping service to all customers. Simply provide your store's info you want to place on the package and we can ship the package to your customer on your behalf, without indicating any relationship to us.
- Shopping Guide
- Registration Flow
- How to Place an Order
- Member Benefits
- Reward Points
- Membership Class
- Need Extra Money?
- Retail vs Wholesale
- Payment & Delivery
- Accepted Payment Methods
- Applying a Voucher
- Redeeming Points
- Order Processing Time
- Shipping Methods and Costs
- Track An Order
- Taxes and Customs Duties
- Company Policies
- Return & Cancellation Policy
- Intellectual Property Infringement Policy
- Our Guarantee
- High Quality and Low Price
- Reliable and Safe Payment
- Credible and Fast Delivery
- Superior Customer Support